Tenant Fees
Permitted payments are as follows:

Before the tenancy starts and payable to us:
Holding Deposit: 1 week’s rent
Deposit: Up to 5 weeks rent

During the tenancy payable to us:
i) Rent
ii) Breach of agreement default fee
iii) Interest on rent payments when it falls more than 15 days in arrears at the rate of 3% above the boe base rate.
iv) To pay a fee of £50.00 (+ VAT if applicable) for any request to change the terms of the tenancy (e.g. Change or adding occupier)
v) Legal and court fees as awarded by the Court
vi) Early termination fee £50.00 (+vat if applicable when requested by the tenant)
vii) Payment for lost keys

During the tenancy payable to the Provider:
i) Payments in respect to Council Tax, TV licence, phone, broadband or TV services, utilities as agreed.

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
We are a member of a client money protection scheme, and also a member of Redress Scheme. You can find out more details by contacting us directly.